Privacy Policy
Last updated:
Sydney Contractors ABN 54 471 858 963 ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose and safeguard your personal information.
1. Information we collect
We may collect the following personal information: your name, email address, phone number and postal/project address; details about your construction project or enquiry; photos or documents you voluntarily submit with a quote request; and technical data such as IP address, browser type and pages visited (via analytics).
2. How we collect information
We collect information directly from you when you complete our contact or quote-request form, call or email us, or interact with our website. We may also receive information from third parties such as referral partners or review platforms.
3. Why we collect and use your information
We use your personal information to respond to enquiries and provide quotes; deliver construction and contracting services; send service-related communications (invoices, project updates); improve our website and services; and comply with legal and regulatory obligations. We will not use your information for direct marketing without your consent, and you may opt out at any time by contacting us.
4. Disclosure of your information
We do not sell, rent or trade your personal information. We may share it with trusted third-party service providers (e.g. cloud hosting, email delivery) who are bound by confidentiality obligations. We may also disclose information where required by law.
5. Data security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Our website uses HTTPS encryption for all data in transit.
6. Cookies and analytics
Our website may use cookies and analytics tools to understand how visitors use the site. You can disable cookies in your browser settings; however, some features may not function correctly as a result.
7. Access and correction
You have the right to request access to, or correction of, the personal information we hold about you. To make a request, please contact us using the details below. We will respond within a reasonable time and at no charge.
8. Complaints
If you believe we have breached the APPs, please contact us in the first instance. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
9. Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on this page with the date of last update shown above.
10. Contact us
For any privacy-related enquiries, please contact Sydney Contractors by email at [email protected], by phone on 0466 539 866, or visit us in Greater Sydney, NSW.